Resetting password

Discussion in 'Forum Discussion' started by BlueSkyHippie, Dec 3, 2015.

  1. BlueSkyHippie Veteran Member Member

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    I reset my password via email, but when I try to change it to something I can remember, it tells me the password I got in the email is incorrect. HELP ME!!!!
     
  2. kryssyy null Member

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    I'm not sure exactly what you mean?

    [​IMG]

    Click password.

    Should bring you to this page:

    [​IMG]
     
  3. kryssyy null Member

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    Are you having issues with "Your existing password"?
     
  4. BlueSkyHippie Veteran Member Member

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    Yes, the issue is with my 'existing password.' I copy/pasted the one I got in my email and it says it's wrong.
     
  5. kryssyy null Member

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    Try typing it out instead of pasting, also make sure there isn't a space in front or behind the password. Having a space there will add a character and effect entering your pw correctly.
     
  6. BlueSkyHippie Veteran Member Member

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    It must have reset one of the times I tried, because the new pword was the old pword. I'm confused, but it's fixed. Thank you so much!
     
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  7. huihitatina888 New Member Member

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